§ 1 Scope
The following General Terms and Conditions (GTC) apply to all purchase agreements concluded through our webshop under the domain "YOUR DOMAIN". The contractual partner is: COMPANY NAME ADDRESS
Managing Director: NAME (Customer support by email only) Web: DOMAIN Email: EMAIL
§2 Subject of the Contract
The goods listed in our webshop constitute a non-binding catalog of goods.
§3 Conclusion of the Contract
The customer can place goods from our catalog of goods into their shopping cart by confirming the button "Add to Cart", provided the goods are in stock. By clicking the button "Order with obligation to pay", the customer makes a binding offer to purchase the goods in the shopping cart. The confirmation of receipt of the order and the acceptance of the order is made by automated email immediately after sending the shopping cart. The contract for the purchase of the goods is concluded through this order confirmation. Before clicking the button "Order with obligation to pay", the customer can check the contents of the shopping cart as well as the personal data provided and make changes at any time by selecting the respective order step, as well as correct input errors.
§ 4 Prices, Payment
The prices we specify are gross prices including all statutory price components, including the applicable sales tax plus shipping costs. The amount of the shipping costs can be found under the menu item "Delivery". The specific shipping costs incurred will be displayed to the customer before completing the ordering process. The following payment methods can be selected: Paypal, advance payment (bank transfer), and payment with KLARNA.
§5 Right of Withdrawal
Customers who are also consumers have a statutory right of withdrawal in distance selling. Consumers are natural persons who conclude a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. The information on the right of withdrawal, in particular the conditions, deadlines, and procedures for exercising the right of withdrawal, as well as the model withdrawal form, are available under the menu item "Right of Withdrawal". The right of withdrawal does not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if the seal has been removed after delivery. Opened and used cosmetics cannot be returned for hygienic reasons if the manner of usual application is directly on the body, such as with lipsticks. The customer should therefore consider before use whether they want to keep the product.
§ 6 Shipping
The goods we offer will be shipped within 3-8 business days after receipt of payment.
§ 7 Defect Liability
The customer's defect liability rights are governed by the statutory provisions.
§ 8 Liability Exclusion
The customer's claims for damages are excluded unless they are claims for damages arising from injury to life, body, or health, as well as liability for other damages based on intentional or grossly negligent breach of duty by us or our vicarious agents. Unaffected remains the liability for the violation of obligations whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance the customer regularly relies. In the case of slightly negligent breach of these contractual obligations, we are only liable for the contract-typical, foreseeable damage, unless it is a matter of the customer's claims for damages from injury to life, body, or health.
§ 9 Retention of Title, Set-Off
If the customer is a consumer, we reserve the right to retain ownership of the purchased item until the purchase price has been paid in full. If the customer is an entrepreneur acting in the course of their commercial or independent professional activity, a legal entity under public law, or a special fund under public law, we reserve the right to retain ownership of the purchased item until all outstanding claims from the business relationship with the buyer have been settled. The corresponding security rights are transferable to third parties. A right of set-off exists for the customer only if the counterclaims have been legally established or are undisputed or recognized by us and are based on the same contractual relationship.
§ 10 Storage of Contract Text
We store the contract text and the customer data necessary for the processing of the purchase contract; unauthorized disclosure to third parties is not made by us. The data will be deleted after the contract has been processed and after the statutory defect liability rights have expired. The customer can inquire with us at any time and by any means of communication whether and which data we have stored.
§ 11 Final Provisions
All contracts with us are subject to German law, excluding the UN Convention on Contracts for the International Sale of Goods. The choice of law applies to consumers only insofar as it does not restrict any consumer protection norms of the home country (principle of favorability). For all legal transactions in which a consumer is not involved, our place of business is agreed as the place of jurisdiction.